Crowtado Contributor Terms and Content License Agreement

Version 2.0 is effective immediately upon publication on August 4, 2026 for all Contributors, including a Contributor who accepted an earlier version, unless applicable law requires a different process.

By creating a contributor account and affirmatively accepting this Agreement, or by accepting this Agreement when presented for a Task, you confirm that you have read, understood, and agreed to it. If you do not agree, do not create or continue using a contributor account or accept a Task.

You consent to electronic records, notices, and signatures. A checkbox, button, or other electronic acceptance method presented with this Agreement constitutes your electronic signature. You may request a copy by emailing legal@crowtado.com.

"Task" means a statement of work, brief, assignment, prompt, or paid or unpaid contributor opportunity made available through the Platform.

"Submission" means any audio, voice recording, video, image, photograph, annotation, text response, metadata, file, consent record, or other material that you upload, record, create, or provide through the Platform.

"Customer" means an enterprise customer, research organization, AI developer, or other third party that receives, licenses, evaluates, or uses Crowtado data under a separate agreement.

"Task Terms" means the task-specific scope, instructions, eligibility and consent requirements, acceptance criteria, compensation, review process, timing, and permitted uses shown for a Task.

"Confidential Information" means non-public information about Crowtado, Customers, Tasks, instructions, review criteria, systems, data, pricing, security, or business operations that is designated confidential or reasonably should be understood as confidential.

You must be at least 18 years old, have legal capacity to enter this Agreement, and be legally permitted to perform the selected Tasks in your location. Some Tasks have additional country, language, device, identity, tax, or other eligibility requirements.

You must provide accurate and current account, identity, eligibility, payment, tax, and location information when requested. You may not create an account for another person, transfer an account, conceal a material location or identity fact, or allow another person to perform a Task through your account.

You are responsible for protecting your credentials and for promptly notifying support@crowtado.com of suspected unauthorized access. Crowtado may require identity, liveness, sanctions, tax, payment, or fraud checks where reasonably necessary for a Task, payout, security, or legal obligation.

You decide whether to accept a Task. Unless the Task Terms expressly and lawfully say otherwise, you choose when and where to work, determine your own method, may work for other businesses including competitors, and use your own equipment, internet connection, and workspace. The relationship is non-exclusive. Crowtado does not guarantee any minimum number of Tasks, working hours, acceptance rate, or earnings.

For a compensated Task, the parties intend an independent contractor relationship and not an employment, agency, partnership, franchise, or joint-venture relationship. You have no authority to bind Crowtado or represent that you are a Crowtado employee or agent.

The independent contractor label does not waive or decide any non-waivable right or legal classification. If mandatory local labor, employment, platform-work, wage, freelance-worker, or tax law classifies the relationship differently or grants additional rights, that law controls to the extent required.

Each Task is a separate statement of work under this Agreement. Review the Task Terms before starting. They should identify the requested work, material eligibility and consent requirements, acceptance criteria, compensation or whether the Task is unpaid, and the disclosed uses of the Submission.

Task Terms control over this Agreement only for Task-specific scope, criteria, compensation, timing, consent, or use restrictions. This Agreement controls on all other subjects. A consent form or privacy notice may impose narrower limits on personal-information or Submission use, and the narrower limit controls.

Crowtado may correct or withdraw a Task before you accept it. After acceptance, Crowtado will not retroactively reduce the stated compensation for conforming work, expand the licensed use beyond the applicable Task Terms and consent materials without a lawful basis, or apply undisclosed acceptance criteria, except when a change is required by law or needed to address fraud, safety, or illegality.

Crowtado may review a Submission for technical and content quality, authenticity, consent, safety, fraud, eligibility, and Customer requirements. Review may use automated systems, artificial intelligence, service-provider scores, and human reviewers. Relevant factors may include Task criteria, duration, recording quality, content, consent evidence, similarity, device and network signals, location consistency, account history, and reviewer findings.

A Submission may be approved, rejected, held, or returned for additional information. Crowtado will make the applicable criteria available in the Task Terms or associated materials and will provide an outcome or reason where reasonably available and required by law. An automated result may be incomplete or wrong.

You may ask support to reconsider a Task outcome or account restriction and provide relevant evidence. Crowtado will provide human review, an explanation of the principal grounds, or an appeal process where applicable law requires it. A dispute does not permit duplicate, fabricated, unsafe, unlawful, or non-consensual content.

Crowtado pays for a compensated Submission that is approved under the Task Terms, at the rate or amount shown when the Task is accepted. Estimated hourly equivalents are estimates and are not hourly-wage guarantees. Pending, held, rejected, or incomplete work is not an approved balance unless applicable law or the Task Terms say otherwise.

Approved earnings are made available for withdrawal subject to the displayed threshold, identity and compliance checks, payout-provider requirements, sanctions rules, and applicable law. Delivery time and availability vary by provider and country. Crowtado does not charge a contributor platform fee for a payout, but a bank, payment provider, network, or government may impose fees, conversion rates, withholding, or delays.

Closing or terminating an account does not forfeit an approved, undisputed balance. Crowtado will process that balance according to the normal payout process and within any deadline required by applicable law, subject to a valid legal hold, sanctions restriction, fraud dispute, chargeback, or inability to verify the lawful recipient.

You are responsible for taxes, registrations, permits, insurance, and reporting arising from your compensation except to the extent Crowtado must withhold, report, contribute, or remit under law. Crowtado may collect tax forms and issue required reporting documents.

This Agreement and the accepted Task Terms are intended to form the written contract for a freelance engagement where a written contract is required. Any mandatory local payment, record, or contract requirement applies even if this Agreement states a different default.

As between you and Crowtado, you retain any ownership you have in a Submission, subject to the license granted below and any Task Terms that expressly provide an assignment. You represent that you can grant the stated rights.

When you submit a Submission, you grant Crowtado a worldwide, non-exclusive, transferable, sublicensable, royalty-free, fully paid-up license to host, store, reproduce, modify, adapt, annotate, transcribe, translate, analyze, combine, create derivative works from, package, distribute, transmit, display, perform, commercialize, and otherwise use the Submission and related metadata to:

• operate, secure, administer, support, audit, and improve the Platform;
• review quality, authenticity, eligibility, safety, fraud, and compliance;
• create, validate, license, sublicense, and deliver datasets, evaluations, benchmarks, and related materials to Customers;
• train, evaluate, test, benchmark, and improve machine-learning, artificial-intelligence, speech, vision, multimodal, and related systems; and
• carry out any additional use expressly disclosed in the applicable Task Terms or consent materials.

The applicable Task Terms, consent form, or privacy notice may narrow this license. Crowtado does not acquire a broader right merely because this Agreement contains a broader general description. Compensation stated for a Task is the consideration for both conforming work and the applicable rights unless the Task Terms say otherwise.

You must obtain every consent, permission, release, property authorization, and other right required for each identifiable person, voice, face, likeness, location, property, or protected interest included in a Submission. Consent must be obtained before collection or submission, be freely given, be documented when required, and cover the uses described in the Task Terms and consent materials.

Do not submit a minor, a person under duress, a person who has not provided required consent, private material obtained without authorization, or material you are not legally permitted to provide. A Task may impose stricter rules. Crowtado may reject or remove non-compliant material and may restrict an account involved in a serious or repeated violation.

When a Task asks you to provide your own voice, image, likeness, or other personal information, the Task Terms, consent materials, and Privacy Policy describe the relevant processing. Acceptance of this Agreement does not replace a separate task-specific consent where one is required.

Raw audio, video, photographs, or likeness data may be personal information but are not automatically biometric identifiers under every law. If a Task or verification process creates or uses a voiceprint, face-geometry template, or other biometric identifier for identification, Crowtado will provide any separate biometric notice, written release, public retention schedule, and destruction policy required before that collection or use.

This Agreement is not the separate biometric notice or release required by laws such as the Illinois Biometric Information Privacy Act. A Task that lawfully uses biometric information may include additional terms that control that processing.

Crowtado may sublicense Submissions and related metadata to Customers for the uses permitted by Section 8, the Task Terms, and consent materials. A Customer may use service providers and may create datasets, analyses, evaluations, or model-related outputs within that license.

Crowtado uses contractual terms designed to prohibit unlawful use and unauthorized attempts to re-identify Contributors or redistribute raw Crowtado data, subject to any different use expressly disclosed in the Task Terms. Customer use is also subject to applicable law. Contact privacy@crowtado.com if you believe a Customer use violates a disclosed restriction.

You must not disclose or use Confidential Information outside the applicable Task without written permission. Do not publicly post or share non-public Task instructions, Customer identities, data samples, review criteria, credentials, security information, or Platform communications except as the Task Terms permit.

Confidential Information does not include information that becomes public without your breach, was lawfully known to you without restriction, is received lawfully from another source, is independently developed without the confidential material, or must be disclosed by law. If legally permitted, give Crowtado reasonable notice before a compelled disclosure.

This Section survives termination for three years after disclosure, except that trade secrets remain protected for as long as they qualify as trade secrets under applicable law.

For each Submission, you represent that you have the rights and authority needed to provide it and grant the applicable license; that it complies with law, this Agreement, Task Terms, and consent materials; and that permitted use will not infringe another person's intellectual-property, privacy, publicity, contractual, or other right.

You must not submit stolen, fabricated, deceptively manipulated, malicious, unsafe, or synthetic content unless the Task expressly requests that category. You must not impersonate another person; evade identity, consent, quality, geolocation, payment, sanctions, or fraud controls; interfere with the Platform; introduce malware; scrape non-public data; reverse engineer prohibited components; or use another person's account or payment destination without authorization.

The Crowtado Privacy Policy explains how Crowtado handles personal information, including Submissions, metadata, payment and tax information, analytics, automated review, customer disclosures, retention, international transfers, and privacy rights. It is incorporated into this Agreement for notice purposes but does not reduce a right granted by applicable privacy law.

A task-specific privacy notice, consent form, or Customer notice may provide additional detail or narrower restrictions. If it conflicts with the general Privacy Policy for that processing, the more specific notice controls to the extent required by law.

You may submit a privacy request or request withdrawal of a Submission through the methods described in the Platform, Task Terms, consent materials, or Privacy Policy. Crowtado may need to verify identity, authority, account linkage, the applicable Submission, and the legal basis for the request.

Withdrawal or revocation is generally prospective. A verified request will be evaluated under applicable law, the Task Terms, consent materials, Customer commitments, and any technical or legal limits. Where applicable law requires Crowtado to stop a processing or distribution activity, Crowtado will take the steps required by that law. Copies already delivered or licensed, records required for audit, fraud, payment, tax, disputes, or law, and information already incorporated into analyses, datasets, evaluations, or trained systems may persist where deletion or reversal is not required or technically possible.

Nothing in this Section limits a non-waivable deletion, objection, withdrawal, or other privacy right. The response will explain material limitations or exceptions that apply to a verified request.

You may stop accepting Tasks and may request account closure at any time. Crowtado may suspend access while investigating fraud, security, consent, eligibility, payment, sanctions, legal, or safety concerns. Crowtado may terminate for material breach, fraud, unlawful conduct, serious or repeated non-compliant Submissions, risk to another person, or when Crowtado stops offering the Platform in your location.

Where reasonably possible and legally required, Crowtado will give notice of the principal reason and any available review method. Immediate restriction may be necessary to protect people, data, payments, evidence, or the Platform. Mandatory local notice, statement-of-reasons, and appeal rights continue to apply.

Termination ends access to new Tasks but does not forfeit an approved, undisputed balance. Sections that by their nature should survive—including licenses already granted, Customer sublicenses, confidentiality, payment and tax records, privacy and retention obligations, disputes, and general terms—survive termination.

Crowtado may contact you about a dormant approved balance and may require updated identity or payout information before release. Crowtado does not contractually confiscate an approved balance merely because an account is inactive.

If funds remain unclaimed, Crowtado will handle them under applicable escheat and unclaimed-property laws, including required notices and transfer to a government authority. You may then need to claim the funds from that authority.

The Platform, Tasks, and related services are provided "as is" and "as available." To the extent permitted by law, Crowtado disclaims implied warranties including merchantability, fitness for a particular purpose, title, non-infringement, availability, and accuracy. Crowtado does not guarantee Task availability, approval, uninterrupted access, a particular Customer use, or any amount of earnings.

To the extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages arising from this Agreement. This exclusion does not apply where prohibited or to liability that cannot lawfully be excluded.

To the extent permitted by law, Crowtado's aggregate liability arising from this Agreement is limited to the greater of the amount Crowtado paid you in the 12 months before the event giving rise to the claim or US $100. This limit does not apply to payment of an approved, undisputed balance, fraud or willful misconduct by Crowtado, violation of a non-waivable statutory right, or another liability that cannot lawfully be limited.

To the extent permitted by law, you will indemnify Crowtado and its affiliates, personnel, and Customers against a third-party claim, damage, or reasonable cost to the extent caused by your fraud or willful misconduct; your material breach of Sections 9, 12, or 13; your knowing violation of law; or a Submission that you were not authorized to provide and that infringes the claimant's rights.

You are not responsible under this Section to the extent a claim was caused by Crowtado's modification or use outside the granted license, Crowtado's negligence or willful misconduct, or a Customer's unauthorized use. Crowtado will provide reasonable notice and allow you to participate in the defense, but no settlement may admit liability or impose a non-monetary obligation on a protected party without that party's consent.

Before filing an individual claim, you and Crowtado agree to send a written description of the dispute and requested relief and allow 30 days for informal resolution. Send notices to legal@crowtado.com or the mailing address in Section 23. This requirement does not prevent a timely request for emergency relief or a filing needed to preserve a limitation period.

Except for the exclusions below and where prohibited by law, an unresolved dispute will be decided by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules or any other rule set the AAA determines must apply. The hearing may occur by video, telephone, documents, or in the county or comparable district where you live, unless the parties agree otherwise. Crowtado will pay arbitration fees above the amount you would pay to file the claim in a court of competent jurisdiction when required by the applicable rules or law.

You may opt out of arbitration by emailing legal@crowtado.com within 30 days after first accepting this version or, if this version became effective for you without affirmative acceptance, within 30 days after August 4, 2026. Include your name, account email, and a clear statement that you opt out of arbitration. Opting out will not affect your account or access to Tasks and will not change any arbitration agreement you previously made for an earlier dispute.

Either party may bring an eligible individual action in small claims court. You may report concerns to, participate in, or seek relief from a government agency, and nothing here restricts a legally protected whistleblower or concerted activity. A court may grant temporary relief to protect intellectual property, confidential information, security, people, or evidence while a dispute is pending.

To the extent permitted by law, claims must proceed individually and not as a class or collective action. This waiver does not apply to a claim or remedy that cannot lawfully be waived, including a non-waivable representative claim under the California Private Attorneys General Act or non-waivable public injunctive relief. Individual and non-individual components may be handled in the sequence, forum, or stay procedure required by then-applicable law.

If the class, collective, representative, or public-injunctive waiver is invalid for a particular claim or remedy, that claim or remedy will proceed in court after any arbitrable individual issues are resolved, unless law requires otherwise. The remainder of this arbitration section remains effective.

New York law governs this Agreement without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the arbitration section where applicable.

This choice of law and forum does not remove a protection that the law of your habitual residence, work location, or another applicable jurisdiction makes non-waivable. Mandatory local consumer, labor, employment, freelance-worker, platform-work, privacy, payment, tax, and dispute rights prevail to the extent of a conflict.

This Section 22 governs changes first published after August 4, 2026. Crowtado may update this Agreement prospectively. We will identify the new version and dates. For a material change, we will provide at least 30 days' notice by email, dashboard notice, or another reasonable method unless a shorter period is required to address law, security, fraud, or safety. Where law requires affirmative acceptance, continued use alone will not constitute acceptance.

A change will not retroactively reduce approved compensation or expand a previously granted task-specific consent or content license without a lawful basis. Prior versions are retained and are available by emailing legal@crowtado.com.

Crowtado may send notices to the email address or account associated with you. Keep that information current. Legal notices to Crowtado must be sent to legal@crowtado.com or Crowtado, Attn: Legal, 1395 22nd Street, San Francisco, CA 94107, USA, and are received upon confirmed delivery.

This English version is the controlling version to the extent permitted by law. A translation is provided for convenience unless it expressly states that it is an approved local version. Mandatory local rights apply regardless of this language clause.

This Agreement, accepted Task Terms, applicable consent forms, and the Privacy Policy form the entire agreement about the contributor Platform and Submissions. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remainder will continue. Crowtado's failure to enforce a provision is not a waiver.

You may not assign this Agreement without Crowtado's written consent. Crowtado may assign it to an affiliate or successor in a financing, merger, acquisition, reorganization, or asset transfer, subject to applicable law. No third party is a beneficiary except a protected party expressly covered by Sections 11 or 19.