Need a hand?

Submission stuck in QA? Payout still pending? Lost your sign-in? The Crowtado crew support desk answers every message within one business hour — pick a desk below or fill the form on the right.

Quick Lines

Crew supportcrew@crowtado.com
Payoutspayouts@crowtado.com
Press inquiriesmedia@crowtado.com
Securitysecurity@crowtado.com

— Departments

Pick a desk.

№ 02

№I— Briefs, account, sign-in

Crew Desk

Submission stuck in QA? Brief wouldn't load? Lost your sign-in? The crew desk is staffed 24/7 in twelve languages.

Write to crew@

№II— Money, rails, taxes

Payouts Desk

Payout pending past 24 hours? Wrong amount? Need to switch your rail or update tax info? Payouts has its own desk and its own SLA.

Write to payouts@

№III— Press, partnerships

Media Desk

Journalists, podcasters, conference organizers — the media desk handles statements, interviews, and embargo files.

Ring the desk

— File a Ticket

Write to the desk.

Tell us what brief you were working on, what went wrong, and how we can help. The crew desk replies within one business hour, in your preferred language.

●Median first reply · 41 minutes
●Replies in your language
●12 staff languages, 24/7 cover

— Bureaus

Six cities, always one open.

№ 04

BrooklynEST · 24/7

Crew HQ

LagosWAT · staffed

West Africa desk

BengaluruIST · staffed

South Asia desk

São PauloBRT · staffed

LATAM desk

ManilaPHT · staffed

SEA desk

BerlinCET · staffed

EU desk